Privacy Statement

This document was last updated January 2024.

This privacy notice for Cross Country Mortgage, legally known as Craig Mitchell ("Cross Country Mortgage," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Engage with us in other related ways, including any sales, marketing, or events.

If you do not agree with our policies and practices, please do not use our Services. For any questions or concerns, please contact us at

Craig@sacramentofunding.com

1. WHAT INFORMATION DO WE COLLECT?


We collect personal information that you provide to us. This may include names, phone numbers, email addresses, and financial data when necessary and with your consent.

2. HOW DO WE PROCESS YOUR INFORMATION?


We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?


We process your personal information based on consent, to fulfill our contractual obligations, to comply with laws, to protect your rights, or to fulfill our legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?


We may share information with affiliates, business partners, and in specific situations as described in this policy.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?


We may use cookies and similar tracking technologies to collect and store your information.

6. HOW LONG DO WE KEEP YOUR INFORMATION?


We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?


We aim to protect your personal information through a system of organizational and technical security measures.

8. WHAT ARE YOUR PRIVACY RIGHTS?


You have rights that allow you greater access to and control over your personal information, depending on your location.

9. CONTROLS FOR DO-NOT-TRACK FEATURES


We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?


Yes, California residents are granted specific rights regarding access to their personal information.

11. DO WE MAKE UPDATES TO THIS NOTICE?


We may update this privacy notice as necessary to stay compliant with relevant laws.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?


For any questions or comments about this notice, you may email us at

Craig@sacramentofunding.com

or call us at (916) 202-0746.

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?


You may request to review, update, or delete your personal information by contacting us.

A2P 10DLC Messaging and Data Privacy

1. Collection and Use of Phone Numbers

Cross Country Mortgage collects phone numbers and related data to facilitate A2P messaging as outlined in our Terms & Conditions. This data is used strictly for the purposes of sending transactional, informational, and marketing messages in compliance with A2P 10DLC regulations.

2. Data Sharing and Security

We do not share your phone number with third parties for their marketing purposes without your explicit consent. We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.

3. User Responsibility

Users are responsible for providing accurate and current phone numbers and for complying with our messaging terms as outlined in the Terms & Conditions.

4. Policy Updates

This Privacy Policy may be updated to reflect changes in our practices and service offerings. If we modify our Privacy Policy, we will update the “Effective Date” and such changes will be effective upon posting.

CrossCountry Mortgage,

LLC 2160 Superior Avenue, Cleveland, OH 44114

Cross Country Mortgage, LLC

NMLS 3029 and Craig Mitchell NMLS 286100

1981 N Broadway, Ste 275

Walnut Creek, CA 94596

To Apply:

(877) 773-1226

Corporate Customer Support:

(877) 351-3400

About CrossCountry Mortgage

ALL ENDORSEMENTS AND TESTIMONIALS ARE GIVEN WITHOUT INCENTIVE OR COMPENSATION.

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